How Privacy Applies To Wallet Records
Our Privacy Policy covers details you provide when creating an account, confirming your phone number, signing in, contacting support or requesting a wallet status check. We use these records to maintain account access, match payment references and investigate a receipt or transaction question. DANA, OVO, GoPay
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and QRIS may appear as selected rails, while bank transfer and virtual account references can remain attached to a payment record for checking purposes. We do not ask for unrelated personal details through ordinary account messages. Device data may help us recognise a returning sign-in and
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flag unusual access. Where a legal, security or payment record must be kept, we retain it for the period needed for that purpose; other records are removed or anonymised when no longer needed. Access to the service depends on local law, and this policy does not
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change that requirement.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.